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Our Melbourne team dispatches orders Monday to Friday (except public holidays).
Personalised Toys do take a little longer, the team is getting these out in approx. 7 days.
We cannot be held accountable once the package is in the AusPost network nor for their management of parcels.
Shipping Rates (read below for details around customs and charges):
FREE STANDARD SHIPPING over £50 - FREE
Standard Shipping (6-12 days via local mail)* - £7
Express Shipping (4-8 days via courier)* - £12
Please ensure that your address details are correct when making your order. Riff Raff Baby is not liable for any lost parcels.
If we are unable to deliver your parcel due to an incorrect delivery address, or if the parcel is returned to us as undelivered, an extra postage fee will apply to send it again. If this occurs, we will contact you to consider your options.
Orders may be subject to import taxes, customs duties and fees levied by the destination country. The recipient may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Riff Raff Baby Pty Ltd has no control over these charges, nor can Riff Raff Baby Pty Ltd predict what they may be.
Please contact your local customs office for more information.
When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
My little one absolutely adores her riff raff, his names rocky and goes everywhere with us
Hi Keahna,
So gorgeous! Love these cuties together! It is our pleasure to hear your wonderful feedback!
Please keep us posted on their adventures! xx
My daughter is 3 years old and autistic she loves her riff raff she take her riff raff to day as a normal day and one of the other parents took it she was so up set I love how your have a replacement riff raff it great to quickly replace her bear
Hi Madison,
Thank you so much for your kind words. We are so glad to hear that Banjo the Bear has made his way into your home and into your hearts. xx
Please know that we deeply appreciate your support and the special bond your little girl has with Banjo.
Bub loves his new friend for when banjo is having a wash
We are so glad to see that Bandit is getting some love when Banjo has a well deserved wash xx
My daughter absolutely loves her raff, it comes EVERYWHERE with her! I wasn't allowed to wash raff without her crying for him :( the spare day wash raff was a absolute life saver!
We're delighted to hear that Clover has become such a cherished companion for your daughter, and yes, our wash day spares could step in to save the day when needed! 🐰
We ordered our Banjo Bear as soon as our baby was born and we soon realised how attached he would become and that we needed to have a backup for wash day !
We're thrilled to hear that your little one and Banjo have formed such a special bond, and we couldn't agree more that having a backup for wash day is a smart move! Thank you for your wonderful review!
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